Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Eccles | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and your privacy. This policy explains how Pharmacy Weight Loss Eccles collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Eccles is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Eccles and across the UK. We act as the Data Controller for all personal information you provide to us.

2. Data We Collect

When you use our services, we may collect the following information:

• Personal details: Full name, date of birth, address, and contact information
• Health information: Medical history, current medications, weight, BMI, and other clinical data necessary to provide safe pharmacy services
• Payment information: Billing details processed securely through our payment provider
• Technical data: IP address, browser type, and website usage information collected automatically when you visit our site
• Communications: Records of any correspondence between you and our team

3. How We Use Your Data

We use your personal information for the following purposes:

• To assess your suitability for weight loss treatments and provide clinical consultations
• To dispense and deliver prescription and non-prescription medications safely
• To process orders and arrange delivery, which typically takes 1 working day once approved by our pharmacist
• To communicate with you regarding your treatment, orders, and any follow-up care
• To maintain accurate clinical records as required by our GPhC registration and legal obligations
• To comply with regulatory, legal, and safeguarding obligations
• To improve our website and services

Our lawful bases for processing your data include fulfilling a contract with you, compliance with legal obligations, and, where health data is concerned, the provision of healthcare services and explicit consent.

4. Cookies

Our website uses cookies to improve your experience. Cookies are small text files stored on your device. We use essential cookies to keep the website functioning, as well as analytical cookies to understand how visitors use our site so we can make improvements.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell your personal data. We may share your information only in the following limited circumstances:

• Healthcare providers: With GPs or other healthcare professionals where clinically necessary for your safety and care
• Regulatory bodies: With the GPhC or other regulators where required by law
• Service providers: With trusted third parties who assist in operating our website, processing payments, or delivering your orders, all of whom are bound by strict confidentiality agreements
• Legal requirements: Where we are required to disclose information by law or court order

All third parties we work with are required to handle your data in accordance with UK GDPR standards.

6. Data Retention

We retain clinical and personal records for a minimum of eight years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised. Payment records are retained only for as long as necessary to meet legal and financial obligations.

7. Data Security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. All data is stored securely, and access is restricted to authorised staff only.

8. Your Rights

Under UK GDPR, you have the right to access your personal data, request corrections, ask for deletion where appropriate, object to certain types of processing, and request that we restrict how we use your data. You may also request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below and we will respond promptly.

9. Contact Us

If you have any questions, concerns, or data-related requests, please get in touch with us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Eccles
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy may be updated periodically. We encourage you to review it regularly to stay informed about how we protect your information.